Terms of Use, Terms of Service
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE, OR PLACING AN ORDER FOR EYEWEAR.
By using this website, you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use the site or place an order. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of EYEGLASSES.COM following the posting of changes to these terms (including the EYEGLASSES.COM Privacy Policy) will mean you accept those changes.
PROVISION OF SERVICES
Eyeglasses.com reserves the right to refuse to sell products or provide services to any customer. The presence of the website, eyewear articles (articles) and services for sale does not imply any requirement on the part of Eyeglasses.com to sell articles or provide services to customers. We can decide at any time for any reason not to sell articles or provide services to any customer. This right is solely at the discretion of any authorized Eyeglasses.com employee. In the case in which Eyeglasses.com does refuse to sell articles or provide services to a customer, Eyeglasses.com is not required to supply a reason for doing so. By using this website, you agree to abide by the decision of Eyeglasses.com if it decides to refuse to supply articles or provide services to you, and to forfeit any right or claims that you may have recourse to enforce Eyeglasses.com to supply articles or provide services to you.
TEXT AND EMAIL COMMUNICATIONS POLICY
If you elect to receive marketing text and/or email messages from us, either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional text and/or messages from us sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional and is not a condition for purchase. You can opt out of receiving any further Text Messages from us at any time by replying “STOP” to any Text Message you receive from us. For more information about text messages, see our Terms of Use. For help, reply “HELP” to any Text Message you receive from us or email customerservice@eyeglasses.com. In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any Text messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit Text messages, you may not receive the Text Messages. Neither we nor the wireless carriers will be liable for any delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. Text Message services are provided on an “AS IS” basis. Data obtained from you in connection with any Text Message services may include your cell phone number, your provider’s name and the date, time and content of your text messages. We may use this information in accordance with our Privacy Policy to contact you and to provide the services you request from us. For more information on how we use telephone numbers, please read our Privacy Policy."
RUDE CUSTOMER POLICY
Eyeglasses.com is a "customer service" business. Customers have many companies to choose from when making an eyewear purchase. We work hard to provide an "above and beyond" service level to our customers. We always do the best that we can. Our employees follow these four principals when working with customers, suppliers, other employees, and the world community: Kindness, Compassion, Joy, and Equanimity. We expect our customers to treat us with dignity, respect, and kindness. As a result, we have a ZERO TOLERANCE FOR RUDENESS policy: Customers that are rude, mean, unpleasant, and/or unreasonable may have their orders cancelled and fully refunded at any time, at the full discretion of Eyeglasses.com management.
RESTRICTIONS ON USE OF MATERIALS
This site is owned and operated by EYEGLASSES.COM (referred to as "we," "us," or "our" herein). No material from EYEGLASSES.COM or any Web site owned, operated, licensed, or controlled by EYEGLASSES.COM may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, noncommercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of the EYEGLASSES.COM trademarks, copyrights, patents, and other proprietary rights. For purposes of these terms, the use of any such material on any other Web site or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to Eyeglasses.com.
REPLACEMENT LENS SERVICE
We take extreme care when handling eyeglasses or sunglasses frames that you send to us for replacement lenses. We first carefully evaluate the frame for any structural weaknesses or defects. If your frame fails this first inspection, we will return the frame to you at no cost. At no time do we have any obligation to provide replacement lens services, and we reserve the right to cancel any order at any time for any reason.
Lens installation does cause stress on any eyeglass frame, and even brand new frames can be broken or damaged during lens installation. It is a rare occurrence, but it does occasionally happen, even after our careful inspection. EYEGLASSES.COM ACCEPTS NO RESPONSIBILITY IN THIS CASE. We are under no obligation to repair or replace a damaged frame. You, the customer, assume this risk completely. However, as a courtesy we can offer you a 50% discount to purchase any frame offered on our website. Also, we accept no responsibility for frames that are lost in transit by a shipping company.
JURISDICTIONAL ISSUES
Unless otherwise specified, the materials in the site are presented solely for the purpose of selling our products in the United States and its territories, possessions, and protectorates. EYEGLASSES.COM makes no representation that materials in the site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
TERMINATION
These terms are effective until terminated by either party. You may terminate these terms at any time by destroying all materials obtained from any and all EYEGLASSES.COM site(s) and all related documentation and all copies and installations thereof, whether made under the terms of these terms or otherwise. These terms will terminate immediately without notice from EYEGLASSES.COM if in EYEGLASSES.COM's sole discretion you fail to comply with any term or provision of these terms. Upon termination, you must destroy all materials obtained from this site and any and all other EYEGLASSES.COM site(s) and all copies thereof, whether made under the terms of these terms or otherwise.
DISCLAIMER
At Eyeglasses.com we offer a wide selection of some of the best brand names and highest quality goods. We proudly stand behind the authenticity of our goods. Occasionally, these goods were not obtained directly from the manufacturers but rather have been purchased from reputable resellers. This, in turn, allows us to bring as wide a selection as possible to you. In this regard, Eyeglasses.com expressly disclaims any indication that it is an authorized dealer or agent of any of the designers whose goods are offered on this site. All other trademarks, service marks, product names, company names and logos appearing on Eyeglasses.com are the property of their respective owners.
In addition, Eyeglasses.com disclaims any implied representation or warranty with regard to this site or its contents, including the merchandise offered on this site. EYEGLASSES.COM IS PROVIDING THIS SITE, ITS CONTENTS, AND ALL MERCHANDISE ON AN "AS IS" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. EYEGLASSES.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.
Eyeglasses.com does not sell products for purchase by children. We may, however, sell children's products for purchase by adults. Eyeglasses.com is not intended or directed to individuals under the age of 18
